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SOFTWARE AND GRAPHICS (9)
Few online casinos have software that is as full of color and fine definition as the Spin Palace Online Casino software. Regardless if the player is downloading the software or if he or she chooses to enter the site through their flash-based zone, the images and color do not decay. The score of 9 is deserved.
GAME VARIETY (8)
With 200+ game varieties, Spin Palace could use some new games. Most all of them are different versions of the same one; players choose the name that they like though there is not that much variety, though there is just enough to feel that there is.
SIGN UP BONUS (7)
Spin Palace has good graphics and color management, 200+ game varieties but welcome bonuses could use pep up not only for the first deposit done; additionally, their ongoing bonus for regular players could use growth.
LOYALTY BONUS (7)
Fidelity Club is overall good and well designed. Availability and use are easy and understandable, however, there are no loyalty bonuses for underscores of 9,999 monthly loyalty earned points and there are no clarifications regarding the bonus points being accumulative or not.
PROMOTIONS (9)
Promotions at Spin Palace are good but they lack proper explanation and some of them are in a shroud of mystery particularly those who promise bonuses. There is a higher need to elaborate an explanation to allow the player to choose in advance and keep links working as well as informing if scores and bonuses are accumulative and if the player can participate several times.
SUPPORT (10)
Support service at Spin Palace is one of the most player friendly available online though it takes some time to get an answer from the help desk personnel when contacted by phone, email or online chat.
FINANCIAL SECURITY (8)
Financial security seems fine in Spin Palace Online Casino, nonetheless the flash-based online casino fails to work properly despite the fact that withdraws and deposit windows do open. There is no certainty that transactions made through Mozilla will be secured.
DEPOSITS AND WITHDRAWS (9)
Spin Palace Online Casino and The Palace Group provides their players with several different options to make deposits and withdraw gains from their casino. Choices are available and listed in the corresponding page however they are unknown.
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